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JULY 03, 2009Issue 1408

We also have noticed that 60 percent of the time saved by teleworking is spent on working, and 40 percent is spent on personal time.

Rami Mazid, vice president of global client services and operations at Cisco Systems.

Build relationships - not resistance
Salespeople generally only have a few seconds to make a first impression on our prospects that will compel them to want to engage. But most tend to open calls with statements that create resistance instead of creating a relationship.
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Canuck public sector embraces modern world
Three government agencies share their successes using Microsoft technology to better connect with citizenry and entice a younger generation of workers to look to the public sector as a career option.
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IDC Canada expects IT services market to stabilize into 2010
It's an inescapable fact that the macroeconomic environment has decidedly changed the landscape for CIOs and for IT vendors. IDC expects growth by year's end but that recovery will vary by region and by industry across Canada.
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Cisco sees benefits and value from teleworking
Enabling its workforce to telecommute at least part of the time has not only reduced Cisco Systems' costs, but has also increased the productivity of its teleworkers, according to a survey of the vendor's employees.
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HP expands SMB-focused HP Access Program
HP has announced upgrades to HP Access in the U.S., the first refresh of its' SMB-focused assistance program, which offers an assortment of discounts, free software and services, offers and training. While these changes are not yet available in Canada, HP is working on that.
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